He is an active university professor specialised in quality management. He has a wide professional and academic experience in the area of Total Quality Management. He awarded a Ph.D. from the University of Salford-UK. He also has contributed in many training courses in the UK. He published several articles in domestic and international journals. Throughout his career, participated in many conferences and workshops. His research interests in the implementation of Quality Systems and Models in Higher Education and SMEs, Service Quality, Enterprise, and Entrepreneurial Development.
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